Terms of service

These terms are between you and The Nexclick, 12 Adelaide St, London WC2N 4HZ.

They are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

You may read, print and share pages from this site. You may not republish substantial parts of it as your own, scrape it to build a competing service, or use it in a way that disrupts it for others.

Automated systems and AI crawlers are welcome to read and cite this site — our robots.txt permits them deliberately. Attribution to the source page is appreciated.

Information here is provided in good faith and kept current, but it is general guidance, not advice for your specific situation. Do not make a commercial decision on the strength of a web page without talking to someone.

Nothing on this website is an offer capable of acceptance. Prices shown are indicative starting points. Work begins only when a written proposal has been accepted by you, and that proposal sets out the scope, timeline and price for that specific engagement.

Where a proposal conflicts with these terms, the proposal wins for that engagement.

• Projects are invoiced against milestones, typically 40% on commencement, 40% at build sign-off and 20% on launch.
• Retainers are invoiced monthly in advance, on a rolling three-month initial term followed by a monthly term.
• Payment terms are 14 days from invoice date unless stated otherwise in the proposal.
• Late payment may attract statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998.
• Third-party costs — ad spend, software licences, stock imagery, paid placements — are passed through at cost without mark-up and itemised separately.

If you ask for something outside the agreed scope, we will tell you what it costs and how it affects the timeline, in writing, before doing it. Additional work is never absorbed quietly and billed later, and it is never started without your agreement.

Where a delay is caused by material we are waiting on from you — content, approvals, account access — the timeline moves accordingly. We will say so at the time rather than at the end.

On full payment, you own the deliverables created specifically for you: the website design, the code written for your project, the content we wrote, and the campaign assets. Domains, hosting, analytics and advertising accounts are registered in your name wherever the platform allows it.

The Nexclick retains ownership of its own pre-existing tools, frameworks, internal templates and know-how, and may reuse them on other work. That does not include anything specific to your business.

Third-party components — fonts, plugins, stock assets, software licences — remain owned by their licensors and are supplied to you under their own terms, which we will identify.

Unless you tell us otherwise in writing, we may describe the work in our portfolio. We will not publish your name, logo, or any figures without your explicit written permission.

You confirm that any material you supply — text, images, logos, data — is yours to use or properly licensed, and that publishing it will not infringe anyone's rights. You agree to indemnify us against claims arising from material you supplied.

Where we are given access to your systems, you confirm you are authorised to grant it.

We will provide services with reasonable skill and care, to the standard expected of a competent professional in this field.

We do not guarantee search rankings, traffic volumes, conversion rates or revenue. Search engines and advertising platforms are controlled by third parties who change their systems without notice, and anyone guaranteeing outcomes on those platforms is either guessing or misleading you. Where we forecast, we will show the assumptions behind it.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, our total liability in connection with an engagement is limited to the fees you paid us for that engagement in the twelve months before the claim arose. We are not liable for loss of profit, loss of business, loss of anticipated savings, or any indirect or consequential loss.

We are not liable for the acts, outages or policy changes of third-party platforms, including search engines, advertising networks, hosting providers and AI model providers.

• Retainers may be ended by either side on 30 days' written notice after the initial three-month term. Work continues, and is payable, through the notice period.
• Projects may be ended by either side in writing. You pay for work completed and costs committed up to that point; we hand over what has been produced and paid for.
• Either party may end an engagement immediately if the other commits a material breach that is not put right within 14 days of being told about it.

On termination we remove our access to your accounts within five working days and hand over credentials and files. Nothing is withheld as leverage.

Each side will keep the other's confidential information confidential and use it only for the engagement. Where The Nexclick processes personal data on your behalf, we do so as a processor under a separate data processing agreement.

How we handle personal data collected through this website is set out in our privacy policy.

Questions about these terms: info@thenexclick.com or +44 7577 316553.